Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when you visit this website, create an account, or make an online payment for medical consultation or treatment services provided by Op. Dr. Hayati Kale.

Clinic Information

Op. Dr. Hayati Kale
Halaskargazi, Halaskargazi Cd. No:38-66
34371 Şişli / Istanbul, Turkey
Email: info@hayatikale.com
Phone: +90 543 345 26 77

Information We Collect

When you use our website, create an account, fill out contact forms, or make an online payment, we may collect the following personal information:

• Name and surname
• Email address
• Phone number
• Billing information
• Account registration information
• Medical information voluntarily provided by the patient

User Accounts

Users may optionally create an account on our website. Account information is used to facilitate communication, manage consultations, and access previous payment or appointment details.
Users are responsible for keeping their account credentials confidential.

Purpose of Data Collection

Personal information collected through the website may be used for the following purposes:

• Processing payments
• Managing consultation requests
• Organizing treatment reservations
• Providing medical information and support
• Communicating with patients regarding their requests or appointments
• Improving the quality and security of our services

Payment Security

All online payments on this website are securely processed through licensed third-party payment service providers such as iyzico.
Our clinic does not store or have direct access to your credit card or payment card details.

Cookies

This website may use cookies to improve user experience and analyze website traffic. Cookies help us understand how visitors interact with the website and allow us to improve our services.
Users can disable cookies through their browser settings if they prefer.

Data Protection

We take appropriate technical and administrative measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
Personal information will never be sold or shared with third parties except where required by law or necessary to provide medical services.

Third Party Services

Our website may include links to external websites or services. We are not responsible for the privacy practices of third-party websites.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: info@hayatikale.com
Phone: +90 543 345 26 77